Client Satisfaction Measurement (ARTA-CSM)
Scope: System Wide

Client Feedback Portal

Please read the framework statement and data privacy notice below to start your assessment.

This Client Satisfaction Measurement (CSM) tracks the customer experience of government offices. Your feedback on your recently concluded transaction will help this office provide a better service. Personal information shared will be kept confidential and you always have the option not to answer this form.

Consent

In accordance with the Data Privacy Act (DPA) of 2012 and its Implementing Rules and Regulations (IRR), I hereby authorize JHCSC to provide me with specific services based on my requirements across any of its offices.

As such, I agree and authorize JHCSC to:

  • Utilize my information to process services offered by the institution.
  • Retain my information indefinitely for historical and statistical purposes.
  • Inform me of future campaigns using the information I shared with the institution.